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Live Technical Support is available toll-free at 800-290-3130 9:00 AM - 10:00 PM Monday - Saturday.  Sorry, we're closed on Sundays.

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Fighting SPAM

Setting up your Internet Explorer dialer for Pelican Coast

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Setting up e-mail for Netscape 7

Setting up Outlook for Pelican Coast e-mail

Accessing e-mail on Pelican Coast from the web

Fighting SPAM

SPAM normally starts when your e-mail address has been put on a mailing list and sold just like junk mail lists.  It's virtually impossible to get off the list once you're on. 

What can you do to limit your exposure?  First, be careful who you give your e-mail address to.  Don't share your e-mail address with unknown parties or for free give-away promotions.

Never respond to the unsubscribe feature on SPAM e-mails.  Despite their appearance, these are often used as confirmations that someone is reading their spam and will most likely increase the amount of spam you receive.

Consider creating a dummy address that can be used for your "public personna".  Give your friends your real address and use the other for anyone you don't know.  When the spam becomes a problem on the dummy account, just shut it down and start a fresh one.

We make every effort to limit spam on our servers.  BUT  Spammers are making every attempt to fool us and sometimes it's difficult to differentiate good e-mail from spam.

Don't make their job any easier - don't share your e-mail address with anyone you don't know and trust.

Customers using 2Fords e-mail accounts
If you're using an old 2Fords e-mail account (your e-mail address ends in @2fords.net), you're not enjoying the benefit of our SPAM filters because you're using someone else's server.  You can get a new e-mail account on our e-mail server for free and get all of the e-mail addressed to your old account forwarded for the next year at no charge.  Contact our Aransas Pass office at 361-758-0271 to make arrangements.  Instructions on how to make your e-mail settings changes can be found at settings changes

Reporting SPAM that you've received
If you've received e-mail that you find objectionable, please report it to us right away.  Simply forward the e-mail to spamhotline@pelicancoast.net.  Please don't just send us an e-mail saying that you got a SPAM e-mail.  We can't stop it unless we can see it and understand the technique the sender used to get around our SPAM filter.

Additional Resources For Dealing With SPAM

http://spam.abuse.net/

http://www.arachnoid.com/lutusp/antispam.html